Shipping Policy

At Karishma Aura, we are committed to delivering your handcrafted beauty and personal care products safely and efficiently. This Shipping Policy outlines the terms and conditions related to order processing, shipping timelines, and delivery procedures.

Order Processing

All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days. During high demand periods, sales, or holidays, processing times may be slightly extended.

• Orders are not processed on Sundays or public holidays
• You will receive an order confirmation once your order is placed
• Shipping confirmation will be shared once your order is dispatched

Shipping Timeframes

Delivery timelines may vary depending on your location and courier partner availability.

• Metro cities: 3–5 business days
• Other cities and towns: 5–8 business days
• Remote or rural areas: up to 10 business days

Please note that these are estimated delivery times and may vary due to external factors.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment. We may offer free shipping on selected products, promotions, or minimum order values.

Order Tracking

Once your order is shipped, a tracking ID and courier details will be shared via email or SMS. You can use this information to track your shipment in real-time.

Delivery Issues

While we strive to ensure timely delivery, certain delays may occur due to circumstances beyond our control such as:

• Weather conditions or natural disruptions
• Courier service delays
• Incorrect or incomplete shipping address
• Unavailability of the recipient at the time of delivery

Incorrect Address

Customers are responsible for providing accurate shipping details. Karishma Aura will not be liable for delays or losses caused due to incorrect or incomplete addresses. Additional charges may apply for re-shipping.

Failed Delivery Attempts

If delivery attempts fail due to customer unavailability or incorrect details, the package may be returned to us. In such cases, re-delivery charges may be applicable.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery or expected delivery date. We will coordinate with the courier partner to resolve the issue.

• Provide clear images of damaged products
• Share order details for quick assistance

International Shipping

Currently, Karishma Aura may offer limited international shipping. Delivery timelines and charges for international orders may vary based on destination and customs regulations.

Customers are responsible for any customs duties or import taxes applicable in their country.

Delays Beyond Control

We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, government restrictions, or courier disruptions.

Policy Updates

Karishma Aura reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting.

Contact Information

Brand Name: Karishma Aura

Email: Support@karishmaaura.com

Phone: +91 9632918848

Address: No.58/6 Mylasandra 6th Cross, Gramatanna kengeri bengaluru urban karnataka 560059